ASGE Annual GI Advanced Practice Provider Course (On-Demand) - Onboarding (Day One)

Video Transcription

Video Summary

In the video, the panelists discuss the new ability for patients to view their own notes and how it affects the note writing process. They acknowledge that it can be frustrating when patients point out inaccuracies or misunderstandings in their notes. The panelists suggest writing high quality, accurate notes and responding to patient messages with respect and kindness, instead of trying to prove them wrong. They also discuss the importance of word choice and verbalization in notes, as they are now written for both clinical audiences and patients. The panelists highlight the need to be careful and clear in order to be understandable to everyone. They also touch on the topic of incentives for advanced practice providers (APPs), with some suggesting that a balanced incentive structure should be in place. The panelists then discuss the number of patients APPs see during the day, which can vary depending on the specialty and setting. They also mention the challenges of balancing workflow and scheduling, emphasizing the importance of communication and flexibility.

Keywords

patients' notes

note writing process

patient engagement

word choice in notes

incentive structure for APPs