ASGE Endoscopy Course at ACG: Everyday Endoscopy: Expertise Meets Evidence

Video Transcription

Video Summary

The speaker discusses the integration of new technologies in endoscopy, emphasizing the importance of a systematic approach to change management. With advancements in endoscopy coming quickly, one must prepare carefully for their introduction. The speaker advises using Kotter’s eight-step model to manage change and highlights the need for technical, operational, and clinical readiness. Collaboration across teams, including nursing, colleagues, and administrators, is crucial for successful implementation. Moreover, a new technology's introduction requires understanding technical operations, administrative processes, and preparation for both patients and procedural teams. They give an example with the implementation of POEM, detailing steps taken, such as training, mentorship, and collaboration with different hospital departments. The speech stresses that success lies in thorough preparation, partnership with administrators, staff involvement, and openness to adjust practices according to the evolving healthcare environment. The concept of “nemawashi,” meaning “preparing the soil,” encapsulates the essential foundational work needed for successful technological adoption.

Keywords

endoscopy

change management

Kotter's model

collaboration

POEM implementation

nemawashi