Colorectal Cancer Screening Project | 2023-Measuring progress

Video Transcription

Video Summary

Heidi Bosley, a healthcare consultant, discusses strategies for performance measurement development and quality improvement. She emphasizes the importance of following the patient's perspective and tracking progress at every touchpoint. She suggests considering the intended use of measures and allowing for some variation in data collection for quality improvement purposes. Bosley also highlights the need to identify gaps in care and involve various healthcare professionals in the measurement process. She encourages innovative approaches, collaborating with external groups, and using tools and resources to standardize data. Bosley concludes by advising continuous monitoring of performance and considering potential unintended consequences.

Keywords

performance measurement development

quality improvement

patient's perspective

data collection

continuous monitoring