EoE Module 11 References-KassebaumLadewski et al Am J Gastroenterol 2022 Effective communication strategies and tools for improving treatment outcomes in patients

KassebaumLadewski et al Am J Gastroenterol 2022 Effective communication strategies and tools for improving treatment outcomes in patients

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The article discusses effective communication strategies for managing patients with chronic idiopathic constipation (CIC) and irritable bowel syndrome with constipation (IBS-C). These conditions, characterized by gastrointestinal symptoms such as abdominal pain, bloating, and infrequent bowel movements, are primarily diagnosed and monitored through patient self-reporting. However, many patients feel reluctant to discuss these symptoms with healthcare providers, often due to embarrassment or negative past experiences. This reluctance can lead to dissatisfaction with care, prompting patients to seek alternative treatments or change providers.<br /><br />To improve treatment outcomes, the article emphasizes the adoption of a patient-centered communication approach. Such an approach includes active listening and asking open-ended questions, which can help healthcare providers gain a better understanding of patients’ symptoms and their impact on the patient’s quality of life. Establishing a strong clinician-patient relationship is crucial for early diagnosis, patient self-management, and treatment satisfaction.<br /><br />The article reviews various self-report assessment scales for tracking symptom severity and treatment response. These scales vary in complexity, with some focusing on global assessments of overall symptoms and others on specific symptom evaluations. Depending on patient characteristics, such as comprehension and language skills, different types of scales may be more appropriate.<br /><br />The chronic nature of CIC and IBS-C necessitates ongoing care and management. It is important for healthcare providers to educate patients about the conditions, discuss available treatment options with them, and involve them in the decision-making process to improve treatment adherence and outcomes. By setting realistic treatment goals and fostering an empathetic clinician-patient relationship, healthcare providers can better address patients' concerns, enhance treatment compliance, and improve overall health outcomes.

Keywords

chronic idiopathic constipation

irritable bowel syndrome

patient-centered communication

self-reporting

treatment outcomes

clinician-patient relationship

self-report assessment scales

treatment adherence

symptom severity

healthcare providers