First Year Fellows Endoscopy Course (August 7 - 8)

Video Transcription

Video Summary

In this video, Dr. Robert Moran from MUSC gives a practical lecture on on-call calls related to gastrointestinal (GI) issues. He emphasizes the importance of being patient and professional when handling phone calls from patients, as well as addressing any questions or concerns they may have. Dr. Moran discusses various topics such as responding in a timely manner, being transparent and accurate with information, and understanding the specific policies and procedures of the unit. He also highlights the need to consider the patient's overall experience and to follow up on any necessary actions or treatments. Additionally, Dr. Moran covers the on-call scenarios of gastrointestinal bleeds, cholangitis, post-polypectomy pain, and ERCP complications. He explains the potential complications and appropriate responses to each case, including when to involve other specialties and whether urgent interventions or consultations are needed. Overall, the lecture aims to provide practical advice and insights for handling on-call calls pertaining to gastrointestinal issues.

Asset Subtitle

Ann Flynn, MD

Keywords

on-call calls

gastrointestinal issues

patient communication

timely response

transparency and accuracy

gastrointestinal bleeds

cholangitis