GI Endoscopy Unit Leadership: Mapping the Specifications for a High-Performing Unit (On-Demand) | November 2021-02_Khaykis

02_Khaykis_Emergency Management

Pdf Summary

In this document, Dr. Inessa Khaykis discusses lessons learned from the COVID-19 pandemic in regards to emergency management and the importance of resiliency in healthcare practices. The first lesson is to expect the unexpected and have a scalable and efficient emergency plan in place. The pandemic hit fast and many businesses were caught off guard, but having a plan can help avoid interruptions and confusion while ensuring continuity of care.<br /><br />Another lesson is to encourage collaboration and create a healthy workspace. It is important to maintain open lines of communication and provide spaces for solitude and breaks for employees. The third lesson is to renew focus on work-life balance. The pandemic showed how busy everyone's lives are outside of the office, so it is important to remind employees to respect their personal lives and find satisfaction in their work.<br /><br />Staying true to principles is another lesson learned. The pandemic brought about changes in operating room management and required a greater investment in single-use supplies. Telehealth visits also increased significantly during the pandemic. Risk stratification is important to maximize benefit and minimize harm during procedures.<br /><br />Lastly, the document emphasizes the importance of happy employees and patients for successful practices. The pandemic accelerated the migration of procedures from hospitals to ambulatory surgical centers (ASCs), which offer lower infection risks. ASCs have seen an increase in surgeries and CMS plans to remove more procedures from the inpatient-only list, further expanding opportunities for ASCs.<br /><br />The takeaway is to learn from the pandemic and come out stronger on the other side. The crisis has shown the strengths and areas for improvement in healthcare practices, and it is important to apply those lessons to build resilience. Overall, this document highlights the need for preparedness, collaboration, work-life balance, adherence to principles, and focus on employee and patient satisfaction in emergency management.

Keywords

COVID-19 pandemic

emergency management

resiliency

healthcare practices

scalable emergency plan

business continuity

collaboration

work-life balance

principles

ambulatory surgical centers