GI Unit Leadership: Optimizing Endoscopy Operations through Leadership (On-demand) | February 2025-Nourishing an Environment for a High-Performing Team

Video Transcription

Video Summary

The video emphasizes the essential role of team-based care in healthcare settings to ensure safety and quality for patients. It discusses how the concept of the Triple Aim, which initially focused on improving patient outcomes, was expanded to include team well-being and health equity, acknowledging the pressures faced during the COVID-19 pandemic. High-performing teams in healthcare are critical for achieving better patient care, productivity, and innovation. The video encourages identifying team members and fostering environments that build mutual trust, shared goals, and effective communication. Strategies include creating a mission statement, team agreements, understanding roles, and celebrating successes. Embracing failure as a growth opportunity and providing personal engagement activities are also highlighted. The aim is to develop a culture where team members collaborate effectively, ensuring the realization of healthcare's quintuple aims: patient outcomes, patient experience, cost reduction, team experience, and health equity.

Asset Subtitle

Gerard Isenberg, MD MBA FASGE

Keywords

team-based care

Triple Aim

health equity

high-performing teams

quintuple aims