GI Unit Leadership: (Re)Starting Your Quality Program (On-demand) | February 2023-Presentation 4 Effective Recruitment and Training and Handling Disruptive Employees Debbie Sauls

Presentation 4 Effective Recruitment and Training and Handling Disruptive Employees Debbie Sauls

Video Transcription

Video Summary

In this video, Debbie Sahls, Director of Nursing at Ohio Gas Neurology Group and Central Ohio endoscopy centers, discusses the process of optimizing personnel recruitment and training. She emphasizes the importance of not just selecting any candidate, but choosing someone who fits the role and aligns with the expectations of the position. Sahls advises thoroughly reviewing resumes and references to identify warning signs such as job hopping or excessive salary demands. She suggests being honest about the job requirements and potential challenges during the interview process. For efficient recruitment, Sahls recommends utilizing a recruiter or outsourcing the process. In terms of training, she advises building skills progressively and avoiding wasting time on training that employees may not use immediately. Sahls also emphasizes the importance of engaging and empowering staff members, utilizing their expertise, and offering incentives and development opportunities. Lastly, she discusses best practices for dealing with disruptive employees, including clear policies, counseling processes, and documentation.

Keywords

personnel recruitment

training optimization

candidate selection

staff engagement

disruptive employees