GI Unit Leadership: (Re)Starting Your Quality Program (On-demand) | February 2023-Presentation 8 Case Based Interactive Discussion

Video Transcription

Video Summary

The video features a discussion among a group of healthcare professionals, including endoscopy unit directors, nurse managers, and physicians. They address two cases related to quality improvement in endoscopy units. In the first case, the hospital endoscopy unit director and nurse manager notice that their colonoscopy prep scores and repeat colonoscopy rates are worse compared to their affiliated ambulatory surgery center. The group discusses the possible reasons for this discrepancy, including differences in patient populations and social determinants of health. They suggest conducting visits to the ambulatory surgery center to learn from their practices and involving the entire team, including schedulers, office staff, nurses, and physicians, in developing an action plan for improvement. In the second case, the endoscopy unit director raises concerns about a physician's consistently low adenoma detection rate (ADR) over the past year. The group explores various factors that may contribute to this issue, such as technique, bowel prep quality, and additional support. They emphasize the importance of discussing expectations with the physician, considering interventions like second observers or artificial intelligence, and continuous evaluation of improvement. Throughout the discussion, the participants emphasize the need for teamwork, communication, and engagement of all members of the endoscopy unit to achieve quality improvement goals. The video provides insights and suggestions for addressing these challenges in endoscopy units. No credits were mentioned.

Keywords

healthcare professionals

quality improvement

colonoscopy prep scores

ambulatory surgery center

adenoma detection rate

teamwork

endoscopy units