GI Unit Leadership: (Re)Starting Your Quality Program (Virtual only) | February 2023-02_Kubiliun

02_Kubiliun_ABCs Endosc Leadership

Pdf Summary

Leadership in an endoscopy unit requires both managerial and leadership skills. The leader must actively manage the practice and the unit while also being a capable leader. The ABCs of endoscopy leadership include actions, both in terms of actively managing and being present, as well as leading by example and creating a culture that values and appreciates hard work. Both actions and words matter, and effective communication that is informative, respectful, appreciative, and upbeat is crucial. Equanimity in times of difficulty is key to maintaining a level-headed approach. Consensus-driven decision-making is important to achieve buy-in from the team and avoid disagreements and lack of alignment. Being data-driven and basing decisions on evidence and quality metrics is also essential. By comparing performance to other practices and units, leaders can assess their progress and set goals. Building trust is vital, and leaders should actively work to dismantle toxicity and handle conflict effectively. Responding to mistakes with compassion and curiosity instead of judgement is important. Finally, tuning into examples of leadership like the TV show "Ted Lasso" can provide valuable insights.

Keywords

leadership

endoscopy unit

managerial skills

leadership skills

active management

leading by example

culture

effective communication

equanimity

consensus-driven decision-making