GI Unit Leadership: (Re)Starting Your Quality Program (Virtual only) | February 2023-05_Sauls

05_Sauls_Dos Donts QI Projects

Pdf Summary

In this document, the dos and don'ts of quality improvement projects in endoscopy units are discussed. The author emphasizes the importance of monitoring activities and conducting studies to identify opportunities for improvement. The rationale for quality improvement programs is also explained, focusing on doing the right thing for the right patient every time. The gap between knowledge and practice is highlighted as an area for improvement. To assess quality, reliable and scientifically valid data that can be easily measured is needed. Risk adjustment is suggested as a way to achieve a definable outcome in healthcare. Strategic priorities, such as improving access to services and meeting incentive initiatives, should be set. The author provides a template for developing quality improvement projects, emphasizing the importance of setting realistic goals and avoiding reinventing the wheel. Resistance to change should be carefully evaluated to determine if it is irrational or justified. The document also includes a step-by-step process for writing up quality improvement projects and discusses the importance of creating a culture that supports and sustains quality improvement. The ultimate goal is to develop a quality culture and change the organization's culture to drive successful improvement efforts. The author concludes by emphasizing the importance of measuring quality and involving all stakeholders in quality improvement initiatives.

Keywords

quality improvement projects

endoscopy units

monitoring activities

scientifically valid data

risk adjustment

strategic priorities

resistance to change

step-by-step process

culture that supports

measuring quality