GI Unit Leadership: (Re)Starting Your Quality Program (Virtual only) | February 2023-Presentation 1 The Case for Team Based Care Gerard Isenberg

Video Transcription

Video Summary

In this video, the speaker discusses the importance of team-based care in healthcare settings, particularly in the endoscopy unit. They emphasize the need for teams to work collaboratively to achieve shared goals and meet patient needs. The video also mentions the concept of the Triple Aim, which focuses on improving population health, patient experience, and reducing healthcare costs. Additionally, the speaker mentions the concept of the Quadruple Aim, which includes healthcare provider well-being, and the Quintuple Aim, which adds healthcare equity to the goals. The speaker outlines the characteristics of high-performing teams, such as having shared goals, clear roles, effective communication, and measurable processes and outcomes. They also provide strategies for creating high-performance teams, including developing a team mission, establishing team agreements, learning from mistakes, sharing knowledge, and providing opportunities for team engagement. The video concludes with the message that teamwork is crucial for achieving better patient outcomes and staff satisfaction in healthcare settings. No specific credits were mentioned in the video.

Keywords

team-based care

endoscopy unit

Triple Aim

Quadruple Aim

Quintuple Aim