GI Unit Leadership: (Re)Starting Your Quality Program (Virtual only) | February 2023-Presentation 4 Effective Recruitment and Training and Handling Disruptive Employees Debbie Sauls

Presentation 4 Effective Recruitment and Training and Handling Disruptive Employees Debbie Sauls

Video Transcription

Video Summary

In this video, Debbie Sahls, Director of Nursing with Ohio Gas Neurology Group and Central Ohio endoscopy centers, discusses the process for optimizing personnel recruitment and training. She emphasizes the importance of recruiting effective staff from the beginning, rather than just filling positions with warm bodies. This includes identifying key elements in recruitment, such as determining the role and ensuring that applicants understand the expectations. Sahls also discusses warning signs to watch out for during interviews, such as job hopping or excessive salary demands. She suggests utilizing references and conducting job shadowing to get a better understanding of potential employees. Sahls also discusses strategies for training and retention, including engaging staff, developing leaders, and providing opportunities for growth. Lastly, she provides advice on addressing disruptive employees, including setting clear expectations, documenting behavior, and implementing progressive discipline. Sahls concludes by emphasizing the importance of investing in the right employees and knowing when to cut ties if necessary.

Keywords

personnel recruitment

training

effective staff

job shadowing

disruptive employees