GI Unit Leadership: Shaping a High-Performing Endoscopy Unit (On-Demand) | February 2026-Leading with Intention Case Based Discussion

Video Transcription

Video Summary

The discussion addresses leadership challenges in GI endoscopy units, focusing on individualized staff management, communication, crisis response, and culture. Leaders are advised to tailor feedback supportively, emphasizing unit expectations and flow. Morning huddles of 10-15 minutes before cases foster team calibration. Facing staff anxiety about EHR transitions, leaders should acknowledge stress, normalize initial productivity dips, and establish support systems with identified “champions” across roles to navigate change inclusively. Managing backchannel concerns openly shifts team energy from problems to solutions. In crises—like IV fluid shortages—physician and nursing leaders must act decisively, balancing quick decisions with input, maintaining transparent communication, and engaging teams for mitigation strategies prioritizing patient safety over productivity. Teamwork, clear messaging, and regular updates are key. Divergent leadership views require alignment on shared goals, compromise, and presenting unified plans to maintain morale and culture. Recognizing distinct roles of physician and nurse leaders helps avoid overreach and promote partnership. Effective leaders flexibly navigate between command and consensus, fostering collaboration around patient-centered care while managing complexities inherent to healthcare environments. Overall, the discussion highlights emotional intelligence, communication, team engagement, and adaptive leadership as vital for successful transitions and crisis management in endoscopy units.

Keywords

leadership challenges

GI endoscopy units

staff management

communication strategies

crisis response

team engagement

adaptive leadership