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How to Evaluate and Vet Vendors and Products
How to Evaluate and Vet Vendors and Products
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Pdf Summary
This presentation by Vivek Kaul, MD, FASGE, outlines a structured approach to evaluating and vetting vendors and new products, with a focus on healthcare technology and artificial intelligence (AI) solutions. Key objectives include understanding vendor and technology assessment principles, process steps, and aspects critical for strategic alignment, clinical impact, and return on investment (ROI).<br /><br />Successful new technologies should meet unmet clinical needs, be simple, effective, commercially viable, and supported by internal champions. The vendor screening process encompasses evaluating vendor qualifications, financial stability, conflict of interest reviews, and contract alignment with institutional policies. Adding new vendors requires registration, documentation, multi-departmental approval, and system setup.<br /><br />The new product evaluation process begins by identifying clinical, operational, and financial needs, followed by gathering clinical evidence, performance data, and cost analysis. Billing and coding considerations are integrated to ensure proper reimbursement. AI-specific considerations include understanding available solutions, clinical impacts, governance, risks, and economic returns.<br /><br />A proposed practical and scalable evaluation framework emphasizes strategic alignment, early due diligence, transparency, risk mitigation, and sustainability. The framework involves compiling an impact and value case, analyzing the solution landscape, assessing risk, and preparing a business plan with patient volume, reimbursement data, costs, and financial benefits like decreased operating room time or length of stay.<br /><br />The process includes a kickoff meeting to confirm key parameters and leadership presentations to seek approval from hospital executives. Post-approval, tracking usage and outcomes is essential, with a six-month review to validate assumptions in the business plan.<br /><br />The bottom line stresses that not every healthcare problem requires an AI solution; success depends on matching the right AI to the right problem at an appropriate cost, ensuring impact, ROI, sustainability, and overall success.
Asset Subtitle
Vivek Kaul, MD FASGE
Keywords
vendor evaluation
healthcare technology
artificial intelligence
clinical impact
return on investment
vendor screening
new product evaluation
billing and coding
risk mitigation
strategic alignment
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