Looking at GI Practice Management Differently: Fortify the Business of Healthcare in the GI Practice | November 2021-03-Working from Home

03-Working from Home - Pros and Cons and Tips on Engagement

Pdf Summary

The document discusses the effects of the pandemic on remote work and the lessons learned from this shift. It explores the pros and cons of remote and hybrid work options and provides tips on successful implementation. The author emphasizes the relevance of these concepts to healthcare and medical practices.<br /><br />The document highlights that many organizations embraced remote work faster than anticipated during the pandemic. While less than 6% of people worked remotely before the pandemic, approximately one-third did so at its peak. Communication, technology provision, emotional support, work-life balance, productivity, and well-being were identified as significant factors in supporting remote work.<br /><br />The author dispels several myths surrounding remote work, such as the notion that it cannot be implemented in certain industries or that remote employees are less productive or unhappy. Most employers report that remote work has worked better than expected.<br /><br />The document further discusses the applicability of remote work to medical practices, including call centers, scheduling, billing, administrative tasks, triage, and potentially hybrid models for medical assistants. It addresses concerns about employee expectations and the need for re-evaluating infrastructure, work types, employee roles, and the right balance of remote and in-person work.<br /><br />The document stresses the importance of managerial skills, onboarding, employee support, effective communication, coordination, trust development, and maintaining a strong culture for successful remote work implementation. It also acknowledges potential downsides, such as challenges faced by low-wage employees, minorities, and women when returning to in-person work and the need to consider job flexibility, hybrid options, and salary and benefits.<br /><br />The author shares feedback from a remote worker survey, highlighting the positive aspects of remote work, such as time and cost savings, increased productivity, and the ability to maintain a comfortable and focused work environment. The importance of reimagining work structures and planning for successful outcomes is emphasized.<br /><br />In conclusion, the document provides insights and suggestions for implementing and managing remote work effectively in various industries, with a specific focus on its application to medical practices. It encourages organizations to adapt to the changing work landscape and leverage remote work as a competitive advantage.

Keywords

pandemic

remote work

lessons learned

hybrid work

healthcare

communication

productivity

work-life balance

employee expectations

competitive advantage