Looking at GI Practice Management Differently: Fortify the Business of Healthcare in the GI Practice | November 2021-Clinical Operations Metrics: What's Changed a lot, a little or not at all?

Clinical Operations Metrics: What's Changed a lot, a little or not at all?

Video Transcription

Video Summary

In the video, the speaker discusses clinical operational metrics in relation to ambulatory surgical centers (ASCs). They mention that most ASCs are currently performing well in terms of monthly procedure volume, and that they are generally comfortable with room turnover and performing procedures at normal capacity. However, there are some challenges, including staffing shortages and burnout, higher supply costs, and patient expectations about safety. The speaker mentions the concept of "health debt" as the long-term negative impacts of changes in health behaviors during the pandemic. They also discuss the importance of efficient scheduling, effective communication with patients, and tracking key performance indicators (KPIs) related to operational efficiencies and financial performance. The speaker emphasizes the need to adapt and recover from the pandemic's impact, as well as the importance of staying proactive and learning from past experiences.

Asset Subtitle

Richard M. Roman, MD, MBA

Keywords

ambulatory surgical centers

staffing shortages

patient expectations

health debt

operational efficiencies

financial performance