Looking at GI Practice Management Differently: Fortify the Business of Healthcare in the GI Practice | November 2021-Panel Discussion

Video Transcription

Video Summary

In this video transcript, a final Q&A session takes place, focusing on employee management. The first question asks whether bonuses or raises are better for staff acceptance and retention. The panel agrees that both serve purposes and that retention is not just about money, but fair compensation is important. Bonuses can help with retention in the short term, but they should not be the sole method of retaining staff. The panel also discusses negotiating higher salaries in a hospital-owned situation, suggesting that it can be challenging due to HR policies and the need for system-wide salary changes. They emphasize the importance of creating a safe space for employees to voice concerns, acknowledging and acting on those concerns, and supporting managers who can be under fire. The panel also discusses the importance of diversity, equity, and inclusion in the practice, and how they have communicated their support for these values to their employees. Overall, the panel emphasizes the need for open communication and support for staff in order to retain them effectively.

Keywords

employee management

bonuses

raises

staff retention

fair compensation

diversity