Looking at GI Practice Management Differently: Fortify the Business of Healthcare in the GI Practice | November 2021-Practice Operations Metrics: What's Changed a lot, a little or not at all?

Video Transcription

Video Summary

In this video, the speaker discusses the importance of key performance indicators (KPIs) in assessing the health and performance of a medical practice. The session begins with a discussion of practice dashboards for KPIs and how they can be used to monitor and improve practice operations. The speaker explains that KPIs are quantifiable measures used to gauge the performance of an organization in achieving its goals, and they can vary based on the type of practice and its strategic and financial goals. The video then goes on to discuss the two main categories of KPIs: lagging KPIs, which are the goals and the indicators of a practice's health, and leading KPIs, which are the small on-the-ground indicators that lead to the goals. The speaker provides examples of various KPIs that can be used in different areas of a medical practice, such as practice metrics, time management metrics, utilization metrics, financial metrics, and practice matrices. The video also discusses the importance of benchmarking KPIs to determine how a practice is performing compared to industry standards and other practices. Finally, the speaker acknowledges that the COVID-19 pandemic has introduced new challenges and changes to KPIs and advises practices to regularly assess and adjust their KPIs in response to these changes.<br />No credits are provided in the video transcript.

Asset Subtitle

Sufiyan H. Chaudhry, MD, MBA

Keywords

KPIs

medical practice

practice dashboards

lagging KPIs

leading KPIs

benchmarking KPIs