Providing safe, effective and efficient care to patients takes every member of the healthcare team working together. This includes implementing and deploying strategies for addressing diverse quality and safety issues faced by GI endoscopy units. Designed to educate both physicians and non-physician staff on how to translate quality and safety concepts into everyday practice, this course will cover everything from the fundamental elements of a successful program, to emerging trends and evidence.

Through a mixture of didactic lectures and interactive sessions, this renowned quality course will empower you with practical solutions that can be immediately deployed to improve quality and safety in any GI endoscopy setting (i.e., office, ASC, hospital). You will leave feeling prepared to build and maintain a top-notch quality assurance and performance improvement program.

• List 2-3 measures of quality in endoscopy. (knowledge)
• Recognize techniques described to make your endoscopy unit more efficient and safer. (comprehension)
• Indicate 1 method learned you could use to improve patient satisfaction in your endoscopy unit, specifically areas that aid in doctor-patient communication. (comprehension)
• Define potential sources of infection from contact with various body fluids, transmissibility during endoscopic procedure, and the susceptibility to potential disinfectants. (knowledge)
• Identify measures you could use within your unit quality assurance program and explain why. (analysis)

COURSE DIRECTORS

Sonali Palchaudhuri, MD, MHCI
Massachusetts General Hospital
Boston, MA


Neal Shahidi, MD
Pacific Gastroenterology Associates
Vancouver, British Columbia, Canada

Jim Collins, BS RN CNOR
Cleveland Clinic
Cleveland, OH

Kelly Hinlicky Van  Ness, RN, MS, FNP-C, CFER
Stony Brook University Medical Center
Stony Brook, New York

T. R. Levin, MD
Kaiser Permanente Northern California
Pleasanton, California

Rahul Pannala, MD, MPH, FASGE
Mayo Clinic-Arizona
Scottsdale, Arizona

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2. Use a 5 GHz frequency if your router supports it. The common 2.4 GHz frequency is used by household appliances, so is more crowded. Avoiding it is like getting into the carpool lane on a freeway: smoother sailing.
3. Use Ethernet instead of Wi-Fi if possible but GI LEAP is built with Wi-Fi in mind. 
4. Monitor your internet connection. If your ISP has promised you 5MBps and you are getting only 1MBps, it's time for a phone call to your internet provider to sort that out.