Masterclass: EndoQuest - Endoscopy in the GI Unit (On-demand)

Video Transcription

Video Summary

Laura Romero, endoscopy supervisor at MD Anderson, emphasizes staff retention's importance for patient safety, teamwork, and reducing burnout. She outlines strategies like safety huddles, equipment checks, mentorship programs pairing new staff with seasoned mentors, and visual safety checklists to ensure procedural consistency. Cross-training, competency tracking, and regular process updates support staff experience and morale. Employee recognition initiatives, such as awards and wellness committees, foster a positive work environment. Romero concludes that strong staff retention improves patient safety, workflow consistency, job satisfaction, and reduces turnover, underscoring the value of mentorship, training, and recognition in healthcare settings.

Asset Subtitle

Laura Romero

Keywords

staff retention

patient safety

mentorship programs

employee recognition

cross-training